Getting support with the online enrolment process FAQs

What if I need to provide more information to Hester Hornbrook about the young person’s situation? 

Once your enrolment application progresses to the Wellbeing and Learning Interview stage, you will be able to provide additional information and context about the young person.  

What if I can’t understand or follow the instructions in the emails or forms? 

Hester Hornbrook is unable to provide step by step support in guiding you through the online enrolment process.

If you require support with this, you could try: 

• Seeking support from a trustworthy member of your family or community. 

Remember to protect confidential and personal identity information.